Don't Like What You See Online?

We define online reputation management as managing all areas of focus that determine how people view your brand online. Your online reputation is people's first impression when they research your brand online. 

Our primary focus areas are customer reviews, professional content, web design, social media, and online privacy. Our team works diligently to promote positive results across all platforms of importance. This consistency will influence the sentiment toward your brand. Online reputation management services ensure customers find accurate and positive information about your brand.

We will begin by conducting a comprehensive audit of your current online presence. Our audit will cover all your digital assets, identify areas where optimization can improve their ranking, and uncover any undiscovered profiles. We evaluate the competition of the search terms that matter most.

For example: "John Smith NY" will be more difficult to influence than "Elodie Strongblossom New York."

We then evaluate the sentiment towards your brand and research any negative search results. An analysis will help us determine the difficulty level of removing the negative content from search results. 

We will perform this process before providing a quote. Afterward, we will send you a copy of your reputation report, including a timeline, a strategy for achieving successful results, and a cost estimate.

Several factors influence the cost of a professional reputation manager: 

• The number of hours dedicated to your campaign.
• The resources needed to produce successful long-term results.
• The competition surrounding your search term
• The current sentiment toward your brand

You can expect an ROI more significant than the money you invest through increased career opportunities, improved client relationships, a lower staff turnover rate, and a stronger brand image. 

For example, your average yearly customer spend is $500. Suppose your business will attract ten new customers with increased visibility and positive sentiment in search results. In that case, that is over $400 each month back into your business.

You can expect to start seeing results in the first 30 days, with long-term effects coming in 6 months or more. Your reputation management strategy should be an ongoing process to stay ahead of the curve. You don't want to be in a position where one bad review is detrimental to your rating. 

Suppose you initially need a more aggressive strategy to combat negative search results. In that case, we recommend tapering down to a monitoring and protection package for the long term.